Assisted Living Facilities

The Healthcare Resort of Plano

3.2/5.00 - based on 10 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
3/5.00 Published 2 years ago

"Assisted Living Feels Dim"

I visited this place, and the Assisted Living area seemed a bit dim.

1/5.00 Published 2 years ago

"HRP Discharges Mom in Worse Condition After Multiple Falls"

My mom was sent to HRP after getting seriously hurt from a fall. In the beginning, her therapy was doing really well. Eventually, mom could get dressed, go to the bathroom, and do all her personal care by herself. She even managed to walk 250 feet without any help. She was planned to be sent home on a Friday. But, there was an issue with the new living place she was supposed to go to. She had to stay at HRP over the weekend. During those few days, she fell three times and got hurt even worse. By Monday, she was unable to get dressed by herself, she could just about walk 50 feet before needing a rest, and she couldn't even get a few words out without getting short of breath. HRP should've broken the news to mom's insurance company, explained about her getting hurt again and have asked for her stay to be extended for her to get better. But instead, they sent her away. Her new assisted living place said they wouldn't have had her come if they had known how badly she was doing. Mom ended up in the hospital again. She left HRP in a worse state than when she got there.

1/5.00 Published 3 years ago

"Avoid Healthcare Resort of Plano for Poor Care and Neglect"

I picked Healthcare Resort of Plano for my mom's recovery in 2020. Don't believe the reviews or the nice look of the place. The staff and the people in charge are terrible! My mom got worse there and died shortly after leaving. They didn't take care of her medical needs at all. When I got her back, she was dirty, smelly, and very sick. Don't make the mistake I did. Stay away from this place!

5/5.00 Published 6 years ago

"Welcoming facility with flexible dining and 30 units available"

The facility will be 2 years old. The common areas are really nice and inviting. There are 30 units here, and you can get your meals anytime and anywhere you want.

1.5/5.00 Published 7 years ago

"Assisted Living Facility Falls Short in Staffing and Care"

My mom stayed on the first floor for rehab after an injury. At first, I liked the clean, new building and the rehab team. They were really good! But then we noticed there weren't enough floor nurses and aides. They're nice, but they let my mom sleep in her day clothes for days because she forgot she had pajamas. No one helped her change at night. And when she ran out of clothes, they didn't call me before putting dirty ones back on after her shower. Really?

4/5.00 Published 7 years ago

"Clean but feels more like a nursing home for long-term stay"

The place is nice and clean, but it feels more like a "nursing home" than a place to truly "live." The name doesn't seem right for a long-term home.

4/5.00 Published 7 years ago

"Mixed Feelings About Assisted Living Facility"

This place is nice and tidy, but it felt more like a nursing home than a real home. The name isn't suitable for a place where you plan to stay for a long time.

2/5.00 Published 8 years ago

"Small Rooms and Unfinished Design at Assisted Living Facility"

The living spaces were cramped, with an uncomfortable set-up. The kitchen was so tiny, there wasn't any room to put anything on the countertop. Everything just felt incomplete.

The Healthcare Resort of Plano

Address
3325 W Plano Pkwy
Plano, TX - 75075

Website

Email

Telephone
(972) 379-0000

Sign In