Assisted Living Facilities

The Wellington at Arapaho

4/5.00 - based on 50 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
3/5.00 Published 10 months ago

"Inconsistent Care and Staffing Issues in Assisted Living Facility"

The person who used to lead the assisted living isn't there anymore. They needed a lot of reminders about what to do. We visited every day, and sometimes my mom was wearing the same clothes as the day before. We had to find a staff member and ask them to change her clothes. If we didn't visit every day, I'd worry she wasn't being taken care of properly. Some of the staff were really nice, and we got to know them well. I understand it's a hard job, but we felt like if we didn't come every day, it could be a big problem for my loved one.

4/5.00 Published 1 year ago

"Not ideal for medical needs."

The facility is clean, but not suitable for medical assistance. Staff lacks medical training.

1/5.00 Published 1 year ago

"Mixed Experience at Assisted Living Facility"

My family member stayed there briefly. The lady who assessed them did well. But overall, I wouldn't choose this place for long-term care. The food wasn't great, and they should provide orientation for new residents. Unfortunately, we had theft issues after my loved one passed.

4/5.00 Published 1 year ago

"Great Care and Cleanliness at The Wellington"

I think The Wellington at Arapaho is a good place for taking care of a loved one. They keep the rooms and clothes clean and serve meals on time.

4/5.00 Published 1 year ago

"Friendly Assisted Living Tour"

Our family visited The Wellington at Arapaho in person, and we liked what we saw during the community tour. It was a positive experience.

4/5.00 Published 1 year ago

"Friendly and Well-Maintained Living Space"

Overall, this is a good place to live. Some people complain, but I think they are just never happy. I like almost everything here, and it’s a friendly place. My apartment was freshly painted, including the cabinets. It has new granite countertops and faucets. There’s a nice big shower, a walk-in closet, and a balcony.

4/5.00 Published 2 years ago

"Great Staff, Needs Better Food"

We didn’t have much choice when looking for a new place. My loved one’s old facility sold their building, so we had to find somewhere else. This place is close by, not much more expensive, and had one room available, so we took it. The biggest thing that needs improvement is the food. My loved one thinks it’s terrible and has been ordering takeout too much, which isn’t healthy. The staff has been AMAZING. They are super attentive and call us with any concerns. They have gone above and beyond to keep us informed. We are so thankful for all the staff. They also provide housekeeping, which is great. They come once a week to change bed linens and clean. I would definitely recommend them to family and friends.

2/5.00 Published 2 years ago

"Decent community but inadequate grounds for our needs."

The community was okay, but the grounds weren't satisfactory.

3/5.00 Published 2 years ago

"Limited Assisted Living Availability at Sister Facility"

I visited this place, and it was nice. It had the same layout as their sister facility, The Waterford. Unfortunately, there were no Assisted Living openings during our tour.

5/5.00 Published 6 years ago

"Amazing Facility with Friendly Staff and Joyful Residents"

The center looked amazing as I drove up. When I walked in, it was spotless. The staff were really nice and helpful. I even met two residents who were wonderful.

4/5.00 Published 6 years ago

"Cozy Atmosphere, Lacks Nursing Care, Comparable Amenities"

The place feels like home, but there's no nursing care on-site. Everything else is just like other places nearby.

4/5.00 Published 7 years ago

"Overwhelming Size and Pricing Concerns Mar Otherwise Pleasant Experience"

We really liked this place. It looked nice and was super clean and tidy. The staff was really nice and helpful. But, we thought it was too big for dad. It made him feel confused. Plus, he'd have to walk too much, which isn't good for him. Another thing that bothered me was how they priced things. They charged a set fee for the room, but everything else cost extra. So, what seemed affordable at first ended up being way more expensive after all the extras were added.

5/5.00 Published 7 years ago

"Friendly Atmosphere with Great Staff and Clean Environment"

The people living here are really nice. They greet me and some even know my name. The staff is great they know what they’re doing and are always ready to help. The food tastes good, and there are fun activities every day. They also keep the place clean. I would definitely suggest this place.

5/5.00 Published 8 years ago

"Great Care and Clean Environment, Meals Adapted Well"

The care at this place is really good for my loved one. The meals are different from what she’s used to, but she’s found some good alternatives. The community is very clean, and her room is clean too. The staff are really nice and take good care of her.

4/5.00 Published 8 years ago

"Mom Thrives in Welcoming Community"

My mom is doing great at this place. They take good care of her, and I trust them. The people who work here are nice and always ready to assist. There are lots of fun things for residents to do. Mom really likes the food. Overall, it's a nice place, and we're happy here. I think it's good and would tell others to consider it.

0.5/5.00 Published 8 years ago

"Terrible Care at Wellington, Wouldn't Recommend"

This place was really bad at looking after my family. There was never a nurse around when you needed one and nobody was there to give out the residents' medications. I can't even describe how badly Wellington took care of my parents. I wouldn't suggest this place to anyone looking for more care for their family.

5/5.00 Published 8 years ago

"Happy Mom, Great Staff, Clean and Fun!"

My mom is so happy at her new home here. She really likes the community and the amazing staff who are always friendly and helpful. The place is very clean and looks beautiful everywhere. The food is excellent with lots of choices. There are also great activities available. We definitely recommend this place to other families.

5/5.00 Published 8 years ago

"Fantastic Care and Friendly Environment at This Community"

My mother is getting amazing care from the great staff here. They make you feel at home, and other residents are friendly and supportive. There are fun activities and trips available. The meals are top-notch, and the rooms and grounds are always spotless. I highly recommend this community for excellent care.

3/5.00 Published 8 years ago

"Decent Facility, But Sparse Activities and High-School-Like Cliques"

My mom and her brother stayed there for about a third of the year but they didn't enjoy it so they ended up coming back to live with my spouse and me. The folks there were friendly, they just had their own little groups of friends. It was amusing; walking into their dining room felt like walking into a high school cafeteria. The apartment they were assigned was totally re-done and looked really good, full of brand new stuff. However, there weren't a lot of activities that caught their interest.

4/5.00 Published 8 years ago

"Lovely Assisted Living with Helpful Staff - Richardson, TX"

The workers were really nice and friendly. There weren't many people around, maybe they were taking naps after lunch. I liked that they let you move into assisted care for a few days if you need it. They also provided a lot of assistance with figuring out VA Benefits.

5/5.00 Published 8 years ago

"Mom Finds Happiness at Wellington"

My mom has been at the Wellington for around 2 and a half months. She loves the food, her friends, and the entertainment. The staff is friendly and helpful, and she really likes her cleaning lady. We're happy with our choice.

0.5/5.00 Published 9 years ago

"Facility's 'Unconditional Love' Is Only Skin Deep"

The Wellington's Hollow Promises and Hidden Costs Disappoint" Upon entering, The Wellington seems like an answer to a prayer - a beautiful assisted living facility awkwardly placed right around the corner. When I visited, the staff were all smiles, their welcome warm and convincing. The discount they offered me made the place seem like a godsend. I was eager and immediately moved my parents over from a city 9 hours away. I was down $500 for the deposit. In our agreement, I was transparent and mentioned up front that my father, a hale and hearty man of 82 years - and a smoker of over 50 years (still quite healthy), would need to smoke. They agreed, but with a catch - he would need to be escorted. Now here's where the excitement started to fade. While we knew my father was a smoker, they changed their minds after the agreement. I was crushed. My father being a smoker was their excuse to back out of our agreement. But why agree in the first place then? To add salt to the wounds, I was drowning in hidden fees that they conveniently forgot to mention upfront. Despite knowing I had financial difficulties, they seemed to change their stance without giving me a chance. It was all a big game for them, more business-orientated than caring about seniors. The kindness, well-wishes, and little personal talks - all felt contrived, a business strategy. Broken, angry, and without a place for my parents, I had to wonder: Does the Wellington even know what emotional pain feels like? Or the unconditional love for your parents, wanting them to feel at home, willing to spend my savings to make that happen. I was let down, massively. The Wellington seems to be purely business, lacking any real care or understanding.

5/5.00 Published 9 years ago

"My loved one loves it here!"

My loved one is really happy here! She says she hasn't felt this good in years. Everyone is so friendly, always introducing themselves and inviting her to different activities. She truly feels at home. The Wellington at Arapaho is a wonderful place. I'm so glad she's comfortable and enjoying it here.

5/5.00 Published 9 years ago

"Wonderful Staff and Friendly Neighbors Make Mom Feel at Home"

Thank you for making my mom feel so at home and happy! She loves the staff and her new neighbors. During the first visit, she instantly liked Trish. I think she’s finally found the perfect place with lots of activities and kind people. She really feels at home here. Thanks so much.

4/5.00 Published 9 years ago

"Outstanding activities director at a pricey but excellent assisted living facility"

We had to leave because it cost too much. But everyone was nice, the place was clean, and the food was tasty. The best part was the fun stuff we got to do. The person in charge of activities was amazing. I wanted to bring her along when we moved.

5/5.00 Published 10 years ago

"Going the Extra Mile: Exceptional Care at the Assisted Living Facility"

We had an issue with the air conditioner, and they worked really hard to fix it. They took it apart four times over two weeks! When my mom complained about the temperature, they responded quickly and kept checking in with me. Overall, it’s been a great experience.

4/5.00 Published 10 years ago

"Wellington at Arapahoe: Good for Mom, Satisfied with Services"

My time at Wellington at Arapahoe has been really nice. My mom likes it here, which makes me happy. The things they do for us are good, and the people who work here are nice. The place is always clean, and they take good care of us.

3.5/5.00 Published 10 years ago

"Small Rooms, Limited Views"

The rooms were tiny, and we only saw the studio. They didn’t show us a one-bedroom unit. Without seeing the actual room I was interested in, I didn’t want to commit. There were fewer residents here compared to the place we eventually chose.

3/5.00 Published 10 years ago

"Great Programs But Poor Room Design Disappoints"

The place and programs are great. The hallways are long and poorly lit - makes it difficult to figure out where you are. The rooms aren't noteworthy considering the cost and they are rather small. This place was my initial pick but it let me down... I'm doubtful about this being assisted living because there's no separate bedroom, which gives it more of a hospital feel than a home.

4/5.00 Published 10 years ago

"Satisfied with Wellington; friendly, helpful staff; good value."

Mother-in-law at Wellington. Nice, friendly, good value. Helpful staff.

2/5.00 Published 11 years ago

""Cramped Living Spaces in the Assisted Living Facility""

The living spaces are extremely cramped.

5/5.00 Published 11 years ago

"Great Value"

The Wellington was the perfect choice for our situation. We appreciate the excellent value they provide. It's not too large, and the calm, comforting atmosphere is wonderful. The staff is incredibly sweet, and we're very pleased with their care.

3/5.00 Published 11 years ago

"No included breakfast but free light meal given"

They don't include breakfast, but they do give a free light morning meal.

4/5.00 Published 11 years ago

"Great Place for Seniors!"

This place was really nice. It's clean and the staff are friendly. They have lots of activities for the residents to do, which is great. Overall, I'd say it's a nice place for seniors to live.

3/5.00 Published 11 years ago

"Nice Place. People Enjoying Lunch, Show Tunes Playing."

The place looks nice. I see folks having a good time eating lunch, and there's music from popular shows playing in the lobby.

3/5.00 Published 11 years ago

"Paid deposit; Unimpressed after lunch visit, Staff was off"

We'd already paid a deposit for a room here a few weeks ago. We went there for a lunch visit. She wasn't too happy with it. I thought it was alright, but the staff didn't quite seem to be doing their best.

4/5.00 Published 12 years ago

"Happy Cats, Steady Staff: A Homey Assisted Living Haven"

This place lets you have cats, which is cool. Not many people leave, and the person who plans stuff has been here for 2.5 years. When she switched from her old job, 10 other folks came here too. The big boss has been here for 7.5 years.

4/5.00 Published 12 years ago

"Very nice, separate wings, minor issue, Mom likes it."

It's very nice with separate IL and AL wings. They had a minor issue on the state inspection. I enjoyed lunch with the residents, and Mom really likes it.

4/5.00 Published 12 years ago

"“Melodic Lobby and Warm Gatherings”"

Wow, the facility was really nice. I loved hearing show tunes in the lobby, and it was heartwarming to see people visiting each other.

The Wellington at Arapaho

Address
600 West Arapaho
Richardson, TX - 75080

Website

Email

Telephone
(469) 330-2800

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