Assisted Living Facilities

Valley View Assisted Living and Memory Care

4.1/5.00 - based on 42 reviews
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3/5.00 Published 1 year ago

"Mixed Experience: Assisted Living Needs More Tailored Attention"

It's like my family member's Cinderella stepdaughter treatment here. I mentioned some issues to the staff, and they improved slightly but not completely. People with memory problems are all mixed together at Valley View, which isn't effective.

4/5.00 Published 2 years ago

"Good care, but food options and management need improvement"

The aides and nurses were good, but the management was a bit weak. There was too much fried food, and it would be nice to have less of it. Desserts were available at lunch and dinner, but having more Jell-O options would be nice too. When my loved ones first moved in, the intercom wasn’t working, and the call buttons on the lanyards weren’t all functioning, so they had to share one. The community is a bit understaffed, like many places these days. The rooms, open areas, and hallways were beautiful. The community holds monthly meetings to get resident feedback.

4/5.00 Published 3 years ago

"Friendly community with lots of activities and good food"

I like the community here. They are friendly and active. The residents can choose from activities like bingo, card games, and exercises. The food is also good.

1/5.00 Published 3 years ago

"Assisted Living Facility Caused Family Frustration: A Warning"

Don't pick this place for your loved ones. Twice, they didn't have medicine for my family member. Shower problems too. They wouldn't help with bathing.

3/5.00 Published 3 years ago

"Broken rate promise, small rooms; clothes concern."

They promised no rate increase, but tried twice. Small rooms.

0.5/5.00 Published 4 years ago

"Inadequate and Unfair Care at Assisted Living Facility"

This place just doesn't provide proper care for elderly people. They don't pay attention to each resident's health needs. If someone has diabetes or high blood pressure, it doesn't seem to matter to them. Their food can be so salty that you can't eat it sometimes, and they feed everyone the same thing, even seniors with diabetes. They also don't treat everyone equally. Some people get privileges that others don’t. Plus, they're really disrespectful towards the residents' families. They totally ignore any complaints about the staff. They don’t even think taking care of a diabetic person's feet is important, so sometimes residents' toenails aren’t cut for months. I wouldn't recommend coming here.

3/5.00 Published 5 years ago

"Valley View Assisted Living's New System Creates Visitor Hassle"

What a surprise I had when I visited Harlingen today. I planned to see my long-time friend at Valley View Assisted Living, just like I've done countless times before. But they denied me entry because of their new computer kiosk sign-in system. It's a chore to use, requires a telephone number, and I didn't want to share my unpublished number. The manager, , told me I couldn't see my friend. Valley View has made it harder to visit residents, and that's a shame!

4/5.00 Published 5 years ago

"Caring staff and comfortable environment make this home great"

This is our home now, and we're happy living here. The management staff, RAs, and med techs do a great job helping with my husband. Everyone is caring and kind. We feel comfortable and well taken care of. We're grateful to be here!

4.5/5.00 Published 6 years ago

"Excellent Support for Finding the Right Home for Mom"

Great service. The staff is friendly and understanding, really listening to your concerns about your mom. They support you throughout finding a good home for your loved ones. Thanks for all your help! Finding a nursing home for my mom was much easier with your assistance. Thank you so much!

4.5/5.00 Published 7 years ago

"Nicest, Cleanest Place with Great People"

We really wanted to move my mother into Valley View, but she now needs skilled nursing care. Valley View would have been perfect. The people there seem really nice, and both are amazing. The rest of the staff is super helpful, the food is good, and the whole place is very nice. It's the nicest, cleanest place with the nicest rooms and people we saw while searching for a place for my mom. We moved her to a skilled nursing facility that is also very good, but we were very pleased with Valley View.

5/5.00 Published 7 years ago

"Great place with friendly staff and happy residents"

I love Valley View Assisted Living and Memory Care. It’s a great place for my loved one. The staff is really friendly and the place feels warm and welcoming. They make sure friends and family feel at home when we visit. The staff is easy to talk to and quickly answers any questions about his care. He enjoys the meals and likes joining in on the activities. He seems very happy here. I would recommend this place to others.

4/5.00 Published 7 years ago

"Great Choice for Dad!"

We chose this place for Dad, and it's been great! He enjoys the food and activities here. The staff keep me updated on how he's doing since my last visit.

4/5.00 Published 7 years ago

"Great Place with Friendly Staff and Nice Amenities"

I took a tour of this place and it was pretty good. The staff were punctual and answered all our questions. The building had a nice layout with cool stuff for the residents. I'd suggest it to others, but it didn't work out for my mom in the end.

5/5.00 Published 7 years ago

"Great care and fun activities at Valley View"

The staff at Valley View are amazing. They take great care of my dad, helping with his medication and quickly responding when he needs help. The food is delicious, and they keep everything in the community nice and clean. They also have many fun activities and outings every day. I highly recommend this place.

4/5.00 Published 8 years ago

"Valley View: A Bright Place for Mom's Care Journey"

Valley View Senior Living doesn't feel sad at first glance. It's like entering a beautiful apartment foyer. My mom is in the memory care wing, where she's now content. The assisted living wing wasn't as pleasant initially, but now she's happy. The nurses and aides are wonderful! They patiently help those who need it, guiding them with care. I feel confident leaving my mom in their good hands. PS: The assisted living experience had a rocky start. Unfortunately, some valuables went missing, but the staff's response was less than comforting. However, the monthly support group upstairs has been a lifesaver for me and others.

4/5.00 Published 8 years ago

"Excellent care for my dad at this community! Highly recommended."

My father's care

5/5.00 Published 8 years ago

"Valley View is a great place for loved ones!"

My mother-in-law has been doing well since moving into Valley View. She really loves it there, and we're even thinking about moving my parents in, too. The food is good, and they have a lot of activities for the residents. The community is clean, and I would recommend it.

5/5.00 Published 8 years ago

"Impressed despite not moving in, highly recommend checking it out!"

Sadly, our loved one couldn’t move in due to health issues. But our experience with Valley View was fantastic. The staff who helped us was great throughout the process, and everyone was very accommodating! They set up the room exactly how we wanted, including paint, carpet, and appliances. The facility and grounds are beautiful, and everyone was friendly. Even though we didn’t get to use them, I can tell it would be a wonderful place. I definitely recommend checking them out!

5/5.00 Published 8 years ago

"Very happy with everything here!"

I'm very pleased with everything this facility has to offer.

4/5.00 Published 8 years ago

"Friendly Staff"

Brookdale is a great, tidy place. The staff is friendly and helpful, especially with special requests. It's consistently clean and well-maintained. Everyone here has a positive attitude.

3/5.00 Published 9 years ago

"Communication Needs Work at Assisted Living Facility"

They need to talk better. They haven't told me about problems they're having with my Dad. I told them about a few issues and they tried to make things better.

3/5.00 Published 9 years ago

"Still Needing to Remind Brookdale Assisted Living Staff to Schedule Proper Care"

Overall, I'm pretty satisfied. But, I've noticed a few problems that are taking a while to get fixed. My dad was supposed to get stand-up showers 3 times a week, but it's not happening. His clothes are supposed to be washed once a week, but that's not always done either. The apartment cleaning isn't the best either. Dad's there because he needs extra medical care and they promised to offer it in their "assisted living part B" program. Sometimes, it's slower than I'd like. I know these might seem like minor issues, but after my mom got out of the hospital, we had to find a different place for her. She's on palliative care, meaning she has unique needs like an Asept catheter. We realized Brookdale (which used to be Canteberry) wasn't up to the task especially since they were already dropping the ball on simpler things. This means my parents have to live apart, which is costing more. Nowhere is perfect, but I'm still having to remind the staff about things they should be doing automatically.

5/5.00 Published 9 years ago

"Everything is going well and the staff is friendly."

Everything is going well so far. The place is very clean. The food looks good, and everyone says it tastes good. The staff takes great care of my loved ones, and everyone is friendly. My loved ones don’t join many activities, so I can't really rate that part.

2/5.00 Published 9 years ago

"Staff Shortages and Lack of Care at Assisted Living Facility"

This place doesn't have enough staff. It can take up to two hours for a call for help to be answered. During meal times, there's no one to assist because everyone is in the dining room. The food usually arrives cold. The carpet is in bad shape and dirty. It only gets cleaned when company visits are expected. There's often not enough silverware or basic meal necessities. We've had to deal with cold showers a lot these past few months because the boiler needs repairing.

5/5.00 Published 9 years ago

"Caring staff and clean facility make us happy."

I couldn't have asked for a better assisted living place. They really help my loved one with dementia. There are activities that support him, and they take things day by day. He seems really happy there, and as long as he is, I'm happy too. The facility is always clean, and the staff does a great job.

4.5/5.00 Published 9 years ago

"Great Experience at Canterbury Court Assisted Living for My Mom"

I moved my mom into Canterbury Court Assisted Living on February 22, and she adjusted really quickly. The room is great, and the staff is super friendly and helpful. The activities they offer are fantastic and keep everyone active and interacting with one another. Mom even danced at a Madagascar party, something she hasn't done in years! It was amazing to see. So far, we haven't found anything to be unhappy about. This experience has been wonderful for us, and we were supported by a great team. I hope others can find such a great place for their loved ones too.

3.5/5.00 Published 9 years ago

"Caring Assisted Living: A Good Place for Elderly Parents"

The people who work in the office are really good at their jobs and they care about the people who live there. When I brought my parents to live there, there were a few things that needed to be fixed in their room, and the people who work there fixed them quickly. Most importantly, it makes me happy to know that my parents are happy living there.

5/5.00 Published 10 years ago

"Amazing staff and nice apartments, with good meals!"

The director of community relations, is amazing! He helped my dad and stepmom move into their apartment. The hallways do have worn and stained carpets, but their apartment is very clean and nice. The meals are good, and there are plenty of activities if your parents want to join in.

4/5.00 Published 10 years ago

"Friendly staff, activities ongoing, care services could improve."

Staff very friendly. Activities ongoing, but care services could improve.

3/5.00 Published 10 years ago

" "Canterbury GARDENS: Cleanliness, Maintenance, and Activities Need Improvement" "

Canterbury GARDENS (not Court) could use better cleanliness and maintenance. It takes a while for any repairs to happen and there’s no follow-up. They also should have more activities, especially for guys. But overall, it's okay.

5/5.00 Published 10 years ago

"Everything they offer is excellent and meets our needs"

We haven't moved in yet, but everything we've seen and been offered is excellent. The place is very clean and nice with no bad smells. The grounds are beautiful. The staff is great. One thing we like is that even with some Alzheimer's and dementia, he can still go on van rides. The environment meets our needs and feels secure. I think the prices are fair. We saw places that cost a thousand dollars more each month for less. The menus look varied and healthy.

4.5/5.00 Published 10 years ago

"Nice, clean, and affordable assisted living with friendly staff"

I've only been here a few times, but my dad seems to really like it. The place looks nice and clean, and the staff is friendly. It’s pretty affordable for assisted living, and my dad has also said the food is good.

4/5.00 Published 11 years ago

"So far so good; friendly, helpful, pleased with care."

All looks great, friendly and helpful. Pleased with care.

Valley View Assisted Living and Memory Care

Address
900 Camelot Drive
Harlingen, TX - 78550

Website

Email

Telephone
(956) 412-7000

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