Assisted Living Facilities

The Ridge Senior Living

4.4/5.00 - based on 19 reviews

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1 stars

JJ

4/5.00 Published 10 months ago

"“Vibrant Assisted Living Community”"

Overall, this community is beautiful. They have lots of fun events and a mix of seniors. Sometimes, there aren’t enough staff, but the Director fixes things. We chose this place because it’s clean, in a good location, and offers different levels of care, including memory care.

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Brook

4/5.00 Published 1 year ago

"Pet-Friendly Assisted Living with Caring Staff"

I think it's a really nice place. The staff is friendly and caring. I picked this community because they let my mom have her cat, and her dog can visit.

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DS

3/5.00 Published 1 year ago

"Emergency Button Failures at Assisted Living Facility"

The emergency call button they gave us to wear around our neck never worked. Whenever I visited my mom, I pressed it, but no one ever came. They tested it and said it worked, but they didn’t seem worried that it wasn’t being answered. The place seemed understaffed. Eventually, we moved our loved one elsewhere.

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Jeffery Donald Isbell

3/5.00 Published 2 years ago

"Assisted Living Needs Improvement, Food Good in Dining Room"

I went to visit my dad at the assisted living place without telling anyone. His room and bathroom were really dirty, and they smelled like pee. The food in the main dining room was tasty, but the memory unit didn't have good food. It needs to get better considering how much money it costs.

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Anonymous

0.5/5.00 Published 6 years ago

"Lack of Care and Poor Service at Assisted Living Facility"

Skip this place. The nice-looking lobby and rooms are the only positives. The staff don't care about your family and only try to protect themselves. They never made a care plan, even when I mentioned that we needed one. If you ask for something, they get defensive and say "we don't do that here." They never say sorry for messing up with medicines, basic upkeep, or their so-called cleaning, and they make no effort to help or find a different solution. The dinner service is a disaster - it takes over an hour to finish a meal because they're so slow to take an order. It can take 20 minutes just for a waiter to notice a new table. They forget drinks and don't expect a refill, even on water, for another 20 minutes. And then they often get the order wrong or forget something, and don't check back after. Last night, my mom spilled a full glass of water and no staff member came to clean it up. My family tried to wipe it with useless napkins and then just covered it and kept talking for another half hour. The staff didn't care at all. We're moving Mom out as soon as we find a better place.

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Anonymous

4/5.00 Published 6 years ago

"Great facility with beautiful views but a bit far from family"

This place is really nice with a great view of the Salt Lake Valley. It’s an all-inclusive place, but there aren’t any stoves for cooking. You can live independently if you eat in the dining room. [name removed] was a very kind host and very helpful. It's a bit of a drive from where our children are, but it’s close to the VA. The staff do a great job taking care of the rooms and change the beds weekly while making them every day. For now, it’s not the best fit for us when long-term care starts. I’ll reach out next week to set up more appointments.

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