Brightview Baldwin Park
Anonymous
"Disturbing Incident at Assisted Living Facility"
Overall, this place isn't too bad. My mom and I checked it out together. That tour went fine, but I discovered later that my mom returned with one of her friends. She ended up writing them a check even though I legally take care of her financial matters. Considering my mom's dementia, they really shouldn't have accepted that check. It made me upset because they refused to give the money back.
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Anonymous
"Friendly Staff and Fun Activities with Some Room for Improvement"
I really enjoy living here. The staff and residents are very nice and friendly. It’s a pleasure to be around them. I like participating in activities like Wii bowling and crossword puzzles. They also have daytime trips, which I plan to join. I've used the free transportation to go shopping, but they could be more flexible with scheduling for doctor visits. The food is good most of the time, though it can be hit or miss. Housekeeping does a fantastic job.
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Anonymous
"Had More To Offer"
I really like living here. The staff and residents are super friendly. They're kind and pleasant to be around. I enjoy activities like Wii bowling and crossword puzzles. They also organize daytime trips, which I plan to join. The free transportation for shopping is great, but they could be more flexible with doctor appointments. The food is usually good, though sometimes it falls short. Housekeeping does an excellent job.
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Anonymous
"Happy with Everything"
Everything is going great for my dad here. They take really good care of him. The place is always clean. The staff is awesome, super helpful and kind. There are fun activities for the residents. He loves the food. I know he’s in good hands. I would recommend this place.
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Richard Morrison
"Great Move-In Experience with Excellent Maintenance Staff!"
Moving in was great! The maintenance staff was very helpful and excellent.
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Customer
"Comfortable tour and lunch, good option for mom's care."
The tour and lunch were really nice for my mom. She felt a little more comfortable at Emeritus, but this place was also a good choice.
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Customer
"Director and Facility Pleasant"
The director was really nice, and the facility seemed great. It's a lovely place, and there's no specific reason not to consider it.
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A Place For Mom Customer
"Balconies and Patios, But No Handicapped Toilets"
I really liked the balconies and patios, but it's disappointing that there are no handicapped toilets.
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Customer
"Great decks and charm, but no toilets for disabled"
Enjoyed the decks and outside spaces. Very charming. However, didn't have toilets for disabled people.
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Customer
"Organized Meal Plans and Comprehensive Care Services"
They arrange meals and provide a wide range of care.
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