Cave Spring Place
Anonymous
Anonymous
Anonymous
Anonymous
""New Management, Disappointing Changes""
Ever since new management took over this place, things just aren't the same. The food is really bad and gross. On the bright side, the place stays pretty clean. But the staff need to do better in taking care of my dad.
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Anonymous
"Disappointed by rush tour!"
When I visited Cave Spring Place, I felt let down. My tour was in the evening, so the person in charge had one of the staff, who I think was a nurse, show me around instead. She didn't seem to know a lot about the place itself and our tour was super short.
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Anonymous
"Worth Considering!"
I think this place takes good care of my mom. The staff is super friendly and always cheers her up. They have lots of fun activities every day. Mom isn't a fan of the food, though. But overall, it's a clean and well-kept community. I'd say it's worth recommending.
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Anonymous
Anonymous
"One Story Building, Packed Common Area"
Looking Around this Community was alright. The room they showed us was nice, and the fact that it was a single-story building was a plus in my book. However, the common area where people hang out seemed too packed. The workers were all nice and friendly. It's a good place, but it just doesn't meet my mom's needs.
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Mary
Hegner
"Friendly Staff, Good Care"
The staff is friendly and provides good care.
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Anonymous
Charlotte Baldwin
Anonymous
"Mixed Experience at Assisted Living Facility"
The facility is nice, but there are only 6 independent residents. The common area mostly has people in wheelchairs, and they seem to be sleeping. The tour was exceptional, and I received good answers, but it wasn't a good fit.
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Anonymous
"Pleased with Emeritus at Cave Spring"
Our family member recently moved into Emeritus at Cave Spring. We're happy with it so far! The staff is really nice and professional. The only thing is, they can use up things like diapers fast if you don't tell them how to use them.
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Anonymous
"Kind and helpful staff, but facility needs some improvements"
The staff at the facility were nice and friendly. Pricing was fair. They were really helpful too. The studio apartment we saw was an acceptable size. However, it was a bit off-putting that there was no welcome desk at the entrance. We had to search around to find someone who could assist us. Also, I noticed that some areas had a distinct urine smell. Regardless, the place had a really positive vibe. Out of all the places we checked out, this one came third on our list. Plus, it's conveniently located near our house. It was nice to see that many of the workers knew the residents by their names.
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Anonymous
Anonymous
"Friendly Staff, Clean Facility, Enjoyable Activities"
Staff members are friendly and helpful. The facility is neat and tidy. Residents have fun with various activities and outings.
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Anonymous
"Caring Haven: Where Love Abounds"
I'm really sure that Mom is being taken care of very well. The activities director is amazing and works hard to include everyone. The physical therapy is excellent, which is something my Mom really needs. They can care for her much better than I was doing. However, Mom still doesn't want to be there or anywhere else. It must be her mental condition. The staff is very loving and gives hugs whenever I see them.
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resident
"Safe, Caring Assisted Living with Friendly Staff"
It's a safe place. Everyone treats me well. When I have concerns, the office staff listens and helps me solve them. I'm content. I like myself, people, and my living situation. My roommate is great.
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F D
"Satisfactory, with room for activity improvements."
Okay overall, food's fine, activities could improve, clean environment.
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Anonymous
"Initial Kindness, Long-Term Neglect at Assisted Living Facility"
They initially show kindness to get you in, but things change once your relative moves in. You can't get updates, have no clue about your loved one's wellbeing - only what they tell you, and there’s no one who genuinely cares to address your concerns. We were promised a 30-day review but when we arrived for the meeting, no one was present leaving us stranded. No one has reached out to us since then. They smother you with attention to convince you, but once you're in, you're ignored. My mom is often in tears and feels lonely there. There are necessary improvements to be made.
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Customer
"Homey feel, friendly director."
Really nice! Felt like home, Director was friendly and helpful.
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Customer
"Finished Walkthrough - Clean, Comfy, Small, With Caring Staff."
Finished the walkthrough. It's neat, comfy, and feels like home. The employees are kind and there's always something to do. It's not that big.
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Mary
Marie C
Shawanda
Christine
"Convenient Virtual Tour; Prefer Independent Living; Gracious Staff; Adequate Facility."
I did a Zoom tour of the place 'cause of my schedule. Saved me hours of driving. Didn't rate everything 'cause I wasn't there in person. Had to pick "assisted living" for the form. I really need more space, more like for independent living. The place seemed okay on Zoom, and the staff was nice and answered all my questions. Thanks!
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Anonymous N
anonymous
BF
"Okay but preferred different community for loved one."
The community was fine, but my loved one prefers another.
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Linda W
"Clean at first but became pushy; explored alternatives."
Place was clean initially but became pushy; explored other options.
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anonymous
anonymous
mary
anonymous
Annette
B G
"Caring Home with Fun Activities Needs Family Input"
The folks here really mean it when they look after everyone. But sometimes, they need the family to say something if they want extra care. They've got cool stuff like memory games and art projects to keep everyone busy and happy.
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Anonymous
Anonymous
Lee Mason
"Disappointing Experience at Assisted Living Facility"
My uncle stayed there for just 10 days. Unfortunately, he had a fall, broke his hip, and got a subdural hematoma. He had to move to a nursing home afterward. The cost for this move was extremely high. We wish we had chosen a nursing facility from the start.
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Anonymous