Greenfield Residences at Monument
Anonymous
"Great place, helpful staff; could see mom living here"
This is a really nice place. [Name removed] was great, very informative and helpful. I can picture my mom living here.
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Anonymous
"Good activities, but care and staff issues noted"
We visited this community for care, but it didn’t meet our needs. They didn’t respond when called, which was frustrating. The place looked clean and well-kept, and they offered many activities for residents. However, it seemed like there was a high turnover of staff, which isn't ideal for the employees. We recommend families tour the community before deciding on care for a loved one.
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Anonymous
"Perfect Size for Mom's Needs"
We're super happy with how well our mom's doing here. The community's size is just right for her since she's in a wheelchair. She's starting to make friends and enjoys going to the dining room. There are lots of fun things for residents to do, and the staff is really nice and easy to talk to. It's been a great match for our mom.
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Anonymous
"Affordable Facility with Friendly Community"
My mom is okay living here and it's been alright. We chose this place because it's what we could pay for, and it seemed like a good community. The folks here are nice.
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Anonymous
"Too small for our needs"
We really liked Greenfield, but the rooms were very small, and the whole place was tiny. My mom needed more space.
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Anonymous
"Friendly and Informative Tour!"
I visited Greenfield Residences at Monument, and it seemed like a really nice place. The staff was friendly, and they gave me a tour. They also answered all my questions.
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Anonymous
"A Great Community for My Father"
My father has really improved since he moved here. Everything is going well, and I'm happy with his move. The staff is very good and takes great care of him. The community looks great and is well maintained. I know he is safe and well cared for. Overall, I would recommend this community. It is a great place.
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Betty Davis
"Lovely service, warm and caring staff!"
The service is lovely! The staff is warm and caring, and everything is really easy to use. Thank you so much! My mom LOVES it there!
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Anonymous
"Cozy Community with Great Staff and Friendly Residents"
The rooms are small, but the community feels warm and cozy. We had some billing problems, but they’re fixed now. The staff is very nice and does a great job with the residents. The residents are friendly, and we love visiting them. The place feels like family. There were some communication issues with the staff, but Greenfield is overall wonderful.
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EHA
"Nice Place but Needs More Staff"
The facility is very nice and clean. The staff is friendly, making the place kind and calm. There are just enough activities that my mom really enjoys. The only problem is I often have to remind the staff to do things that are part of their job. It seems like they don't have enough workers. Mom has been there for six weeks, and I think we finally have her schedule set for laundry, cleaning, and other services.
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Anonymous
"Friendly, Communicative Staff"
Overall, our experience at Greenfield Residences has been positive! The staff is friendly and professional, and they've been very helpful with any questions or requests we've had. Although there was some confusion about the level of care they offer, they've been willing to work with us to find a solution that benefits everyone.
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Anonymous
"Great Staff, Tricky Billing"
The billing at Greenfield Residences of Monument is a nightmare. Getting someone from accounting to call back can be tough, and some seem to hide behind voice mail. But the staff here are excellent and always get back to me right away. If there's ever a problem, they work to fix it. I can't say enough good things about this facility.
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Anonymous
"Less than impressive, too inactive for our family member"
We visited this place when trying to find care for our family member. Honestly, I wasn't thrilled by what I saw. The place felt too much like a typical nursing home, and didn't seem like it would keep my loved one busy enough. It looked like many of the residents spent the majority of their day just sitting in wheelchairs.
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Anonymous
"Cozy Assisted Living with Friendly Vibes!"
The folks living there were really friendly and fun to talk to. There's always something happening. The rooms are cozy, but the company is fantastic. The whole place feels warm and inviting. Plus, it's in a great spot near the fan.
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Patrice Curtin
"Perfect Place for Staying Active and Embracing Life!"
I never thought my loved one would be so involved! This community is wonderful, and we're very happy with them. It's clean and feels like home – a perfect place to stay active and enjoy life!
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Biki Mitchell
"Heartfields Is a Great Fit for Mom's Needs!"
Heartfields was your top recommendation, and it's been great for Mom. Its small size makes her feel comfortable because she's not used to big cities. We've had a few issues, but overall, she is very happy. They suggested some doctors, and after meeting them, she feels confident and happy with her care. She loves the food, activities, and her weekly "spa" baths. It's reassuring to know there's always a nurse here (though they're hiring a new night nurse), and parking is easy for us. The staff has a friendly "open door" policy, so we can always ask questions and get help.
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Anonymous
"Thorough Tour and Mom's Needs Met"
She gave a really detailed tour and answered all my questions. A Place for Mom picked a facility that worked well for my mom. I met several staff members and could chat freely with other clients. The place was clean, tidy, bright, and had plenty of outdoor seating areas.
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