Pheasant Ridge Senior Living Community
Anonymous
"Neglect and Prejudice in Assisted Living Facility"
My buddy stays here and is poorly treated by another person living here. We've tipped off the management, but they haven't done anything about it. The people running this place have issues with folks being gay. When residents are mean to each other, the staff and those in charge just let it slide.
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Anonymous
"Small Rooms, Friendly Staff"
I enjoyed the location and the view. The staff were friendly and helpful. However, the rooms were quite small compared to other facilities.
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Anonymous
Anonymous
"Caring Community for Mom"
My mom is doing great since she moved to this place. They really look after her and make sure all her needs are met. I feel relieved knowing she’s in capable hands. The staff here is wonderful, and it’s a great community.
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Anonymous
Anonymous
"Smooth Sailing!"
Things are going well for my mom at this place. She likes the food and enjoys the activities with other residents. The staff is helpful and organized.
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pb
""Beware: Overpriced, Poorly-Maintained Alzheimer's Center""
Awful assistance at Alzheimer's facility - my family member experienced superb treatment at the rehabilitation place on the hill, so we expected the same level at the nursing/Alzheimer's care facility. However, we found them living in unsanitary conditions and they've even contracted infections. Given the steep cost of $5400 a month, it's complete highway robbery. Search elsewhere!
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Karentdesign
"Quality Care and Companionship for Mom at Pheasant Ridge"
I really liked touring Pheasant Ridge's facilities and decided to move my mom into the assisted living side. I was impressed by how caregivers paid attention to the residents, the extra services they provided like meal and activity reminders, and the fact that my mom wouldn't be alone in her room all day like before. That used to make her feel really sad at the old place.
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Margo
John Donaho
Anonymous
"Adequate for Independent Living but Lacks Consistent, Adequate Staffing"
There seems to always be just one assistant for more than sixty people living here, which is really difficult at times. It's tough to get staff to respond quickly because they're always so busy. There's a lot of changing faces among the staff, which means the care isn't always great because people are always learning new things. Also, some folks need more help than others but we're all mixed together. The way they charge for rooms seems a bit unusual and seems like they just want to make a sale. Because of these issues, there doesn't seem to be enough money for the staffing they need. This keeps the problems going like a cycle, including the busy staff and the high number of staff members who leave. That being said, if you can take care of yourself pretty well, then this place isn't too bad. If not, it's probably best to look somewhere else.
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Debbie Custer
Anonymous
"Hard to Find Help, Sad for Seniors without Advocates"
At first, it was difficult to get the assistance we required. It's a pity for the elderly who don't have a defender.
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Anonymous
"Clean, friendly facility with slow response times to call button."
Our time at Pheasant Ridge was short, but it's a really nice place. The building is clean and tidy, and the staff are all super nice. I did have a small problem with how long it took for someone to come when I pressed the call button in my room, though.
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Anonymous
Carolyn Reed
Jeff Karnes
Loved one
"Nice place, overall"
I think they've done a good job taking care of my loved one. The care staff is friendly and does their job well. However, I've had some issues with the management. They've let family members who shouldn't have a say make decisions, causing me trouble. The facility looks nice and clean, but the common areas feel a bit cramped.
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I. Marks
Customer
"Welcoming Home-Like Atmosphere!"
This place is really nice! Feels just like home. We're thinking about checking it out more. The main nurse was super helpful and told us all we needed to know. They're even up for helping us with the next steps, like getting our Aunt a tour.
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Anonymous
Anonymous
David
Anonymous
"Communication issues, mixed nursing care."
I hoped for better. Care is okay, communication lacking. Mixed nurse experiences.
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Anonymous
"Disappointing Experience at Terrabella Pheasant Ridge"
We hated Terrabella Pheasant Ridge. It looked old and dirty. The workers weren't nice. It cost too much.
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Anonymous
Jamie S
Anonymous
Carol J
Lisa Ferguson
Heather
Michael Rayl
Sharel Hagadone
Pam
"Think twice"
before choosing this assisted living facility. Stay involved!
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anonymous
anonymous
"Areas for Improvement in Assisted Living Community"
The Director is a really good director, and the community is nice, but there are areas that need improvement.
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anonymous
SN
Barbara Jones