Province Place of Maryview
Anonymous
"Good setup, but cleanliness and staff issues"
My loved one and I stayed at Karolwood Gardens of Portsmouth, and overall, it was pretty good. The food started off great but then got terrible. There was always new management. I liked the small neighborhoods and the 2-bedroom suite with a microwave, fridge, and freezer. They kept our apartment clean, but other areas weren't as clean. The laundry rooms were dirty, and clothes were left there when staff did laundry. Some floors and public rooms weren't very clean either. Some staff were friendly, but some weren't. Groups would meet outside, leaving pagers inside and not responding to calls, which was very frustrating. We didn't join many activities, but I did go to the exercise class, which was good. There was an issue with my loved one getting his meds on time. The price was pretty good.
- Useful
- Not useful
- Share
Albert
"Satisfied with Assisted Living Choice for Mom"
I think the place is good for my mom. Some things could be better, but overall I'm happy. We chose it because of the cost and I thought it would be a good fit for my mom and what she needs.
- Useful
- Not useful
- Share
Anonymous
"Terribly Run Facility with Bad Food and Untrained Staff"
This place was the worst. No one there knew what they were doing. They desperately need staff who know their job. The food was gross. There was a time my beloved needed help, but there was no one to be found. It just wasn't a safe place. They didn't even have my beloved registered properly, which was super suspicious.
- Useful
- Not useful
- Share
anonymous
"Inconsistent Meals and Staff Turnover Need Improvement"
The food and dining experience varies; sometimes it's good, other times not so much. They should try to reduce how often their staff changes.
- Useful
- Not useful
- Share
Anonymous
"Assisted Living Care: Mixed Experience with Billing Issues"
Province Place took good care of my mom. But I got a surprise bill for her medicine months after she left. It was a lot of money. Before this, she didn't have to pay for her medicine. The facility didn't tell me about this problem.
- Useful
- Not useful
- Share
A Place For Mom Customer
"Underwhelming Assisted Living Facility Experience"
This is a place where Adam's mom stayed. Wasn't too great.
- Useful
- Not useful
- Share