Spring Arbor of Richmond
Anonymous
"Great activities and care; needs better medical communication."
They offer activities for residents. My loved one is always clean and well-dressed, and enjoys good meals. The facility and common areas are always tidy. We chose this place because it's all on one level, has secure outdoor spaces, and staff seems knowledgeable. They could improve on sharing medical updates about my loved one. Overall, I would suggest this place to other families.
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anonymous
"Unhappy with Care and Future Planning at Facility"
We weren’t happy with how they handled a health scare or their future care plans.
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Brent T
"Good facility with answered rating questions"
All rating questions were answered above.
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Anonymous
"Great amenities and staff, but management needs improvement."
I would suggest this community to friends. The location, amenities, and staff are excellent. However, the management could be better. The nurses and front desk are fantastic. The room was a basic, private room.
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Anonymous
"Friendly Staff and Welcoming Atmosphere"
We got a really nice tour of this place. The staff was friendly and showed us everything, taking their time. They answered all our questions. We were impressed with how bright, clean, and welcoming it looked. There were lots of amenities for the residents. The pricing was more than we had in mind for our budget.
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Anonymous
"Convenient Senior Living, But Not Perfect Fit"
I really liked the visit I had at this community. The staff were punctual for our appointment and were very helpful in answering all my questions. The layout of the building was spacious, and they had many fantastic amenities for everyone living there. Unfortunately, it didn't suit my mom's needs in the end.
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Anonymous
"Friendly Tour, But Found a Better Fit"
We had a good tour of this place. Most things went well. The community looked nice, and the staff was friendly. It was a nice experience, but we found another place that fit our needs better.
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Anonymous
"Everyone is happy, but it's a higher-end facility."
This place is just lovely. Everyone I met seemed happy and involved. It's definitely a higher-end facility. They asked if the $3,500 range was within my budget because I had clicked that option, but I said no. I suggest asking people like me what the maximum we can spend is, instead of saying the average cost is $3,500 a month and asking if that's okay. I really like this property!
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