Assisted Living Facilities

Sunrise at Silas Burke House

4.3/5.00 - based on 23 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
2/5.00 Published 10 months ago

"High Cost, Low Care: Disappointment with Assisted Living Facility"

The care provided to my mom at this place is disappointing. It often takes hours for staff to respond when she calls. On top of that, there's a major issue with communication among the staff - nobody seems to know what others are doing. There are hardly any activities for residents to engage in. Before, residents used to play cards, partake in crafts, watch movies, play games, and so on. Now all we have is bingo and the rare trivia game that usually ends with a staff member posing unanswered questions. Considering the high cost of living here, you'd expect better. The facility's director is neither helpful nor efficient. She spends most of her time in her office on her computer. Would you believe that there was a time when we had loads of family events filled with ample tasty food? These days, we are lucky if we even get word of an upcoming event. The meals served here are barely edible. Plus, they always seem to be running out of meal options – surely, managing food supplies for the residents can't be that difficult.

4/5.00 Published 1 year ago

"Caring Staff, Dining Improvements Needed"

The staff is amazing—they do a fantastic job! The activities team and nursing staff are great, and housekeeping and maintenance are top-notch. However, the dining experience could use some improvement. I’d love to see more menu options.

3/5.00 Published 2 years ago

"Pricey with Incomplete Information, but Clean Environment"

The place was tidy. It cost more than we planned, and the sales manager couldn't answer all our questions.

4.5/5.00 Published 2 years ago

"Great place with friendly staff and a pet-friendly atmosphere"

We picked Sunrise at Silas Burke House over other places because it was really close to me. When I visited, I was very impressed with the staff, the way the place looked, and the overall vibe. Many people don’t know, but it’s also pet friendly. I would definitely recommend it to others looking for a good assisted living facility.

1/5.00 Published 4 years ago

"Severe Staff Issues at Assisted Living Facility"

I feel like this place isn't good for anyone who needs to use the restroom frequently. It's probably okay if you just need somewhere to live and can take care of yourself. But my mom kept asking for help to go to the bathroom and they just wouldn’t assist her. Honestly, I can't find anything positive to say about this place. If you really care about your folks, don't send them here. They can't seem to keep staff for any length of time, which is worrying. Plus, a lot of the people working there don’t even speak English.

1.5/5.00 Published 5 years ago

""Profit-Centered Facility; Suitable for Minimal Assistance Needs""

Gorgeous facility, they prioritize profit over care. Explore other options that focus on care, research thoroughly, it's a Marriott. It could be fine if you require little assistance.

4/5.00 Published 5 years ago

"Undecided about moving in, liked the community atmosphere."

I liked being around others, but I'm not sure about living there yet.

5/5.00 Published 6 years ago

"New and Clean, But Expensive"

The place is new, so it's clean and has many room options. The residents seemed happy, and the location works well for me. The best part is that they offer services all the way to memory care without needing to move to another place. However, it is quite pricey—about $10,000 more per year than similar places, if you can find and get to them in NOVA.

5/5.00 Published 6 years ago

"Excellent care and attention"

Sunrise Burke is a beautiful place, but what really makes me give it 5 stars is the great care my mom gets in the Reminiscence neighborhood. The staff knows a lot about memory care and they pay close attention to what the residents need. We are really happy with Sunrise at Silas Burke!

3/5.00 Published 6 years ago

"Failed to Accommodate Serious Type 1 Diabetics"

They don't accept folks who have serious type 1 diabetes. Unfortunately, I had to remove them from my options. I had to give stars for the review, but they don't really fit, since it's a new facility - we just can't go there.

Sunrise at Silas Burke House

Amenities:

  •     Trained staff available 24-hours a day
  •     Daily physical fitness, creative, social, learning and spiritual activities, scheduled group trips and resident-sponsored clubs for a variety of interests
  •     Up to three delicious, well-balanced meals served daily featuring a variety of menu choices with snacks available throughout the day
  •     Monthly wellness visits by a licensed on-staff nurse
  •     Weekly housekeeping and daily trash removal
  •     Weekly personal laundry
  •     Social and educational programs for families
  •     Scheduled resident and family meetings
  •     Gracious accommodations with a variety of floor plans
  •     Maintenance of building and grounds

Address
9617 Burke Lake Road
Burke, VA - 22015

Website
https://www.sunriseseniorliving.com/communities/sunrise-at-silas-burke-house/overview.aspx

Email

Telephone
(571) 290-4970

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