The Residence at Quarry Hill
Anonymous
"Limited options in rural area, decent facility."
It's a decent place, but we had no alternatives due to our rural location.
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Anonymous
"Mixed Experience at Expensive Assisted Living Facility"
Our experience has been alright. The community costs a lot, but it's okay. The staff communicates well when our family has questions or concerns. Memory care has its own entrance. Families wait up to 10 minutes to see loved ones, needing staff admission. The food needs more variety for residents. They get three meals daily.
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Anonymous
"Inadequate Care and Service at Assisted Living Facility"
You should definitely look for another living facility for your family member. The staff here often ignores the resident's call buttons, and when they do respond, it takes too long. My family member even got sick once and had to call me because the staff didn't come for assistance quickly. We were paying for housekeeping that was not properly done. They even washed my family member's cell phone in the laundry. Also, some staff members were crossing the line by asking highly personal questions about our home and life.
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S J
"Too far, unfamiliar surroundings."
The community was too far from what my loved one wanted, and the surroundings would have changed her familiar environment.
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anonymous
"New building, nice staff, but small courtyard led us elsewhere."
Our family visited in person. The folks we met were really nice. The building is newer, but it didn't have a really big courtyard. Another place we looked at had a bigger courtyard, so we decided not to pick The Residence.
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Hollace L
"Poor Care and Service at Assisted Living Facility"
This place is nothing like what they promised before my mom moved in. She's been here for three months and the care is awful. There's no nurses after 11 at night. Assistants don't tell nurses about problems they run into. We have to keep a close eye on doctor's orders for medicine. Sometimes, she doesn't get her medication for 3 days. The food is also really bad. They have a nice-looking menu, but don't let it fool you. If your parent needs help, don't bring them here. It's been very disappointing and costs a lot for the little care they provide.
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Anonymous
"Fresh and Inviting Community"
This place has only been open for about a year. Everything is still really clean and looks new and nice. The staff is very friendly and professional. They offer a good variety of services and amenities. The community is centrally located.
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