Brookdale Meadow Springs
Anonymous
"Assisted Living Falls Short on Promises"
The care here isn't what they said it'd be. Sometimes, the folks who come to help with my mom's incontinence don't seem to know what they're doing.
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Anonymous
"Assisted Living Tour Feedback"
I visited Brookdale Meadow Springs and it was really nice! The place was clean and all the staff I met were friendly. It seemed more like just an assisted living place though. It didn't have that cozy feeling that some others did.
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B.C.
"Brookdale Meadow Springs is a top choice for friendly, homey care."
We visited Brookdale Meadow Springs, and they were super friendly. They showed us all the rooms, the dining area, and the garden out back. It was a really nice tour. I liked them more than the Richland location because the staff here seemed friendlier with the residents. If we had to pick between the two, we'd choose Brookdale Meadow Springs. But my mom decided to stay home with in-home care.
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anonymous
"Excellent Assisted Living Choice"
Our family visited in person, and it was a great experience. A top option for us.
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Mary S
"Mixed Feelings About Assisted Living: Friendly Staff, Medication Concerns"
We picked this place based on a suggestion. It's in a good spot and looks nice. The people who work here are nice, and I like chatting with them. No problems with the boss person named. They're always quick to respond. My mom has a cat, so it's cool they allow pets. It was my mom's birthday recently, and they threw her a small party, even hired a two-person band. But there are some things about her medicine that need fixing, so we're trying to sort that out. Overall, it's okay, and I might tell others about it, depending on what kind of care they need.
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anonymous
"Care Facility Falls Short on Staffing and Assistance"
My father in law fell a lot here, and no staff helped him. I'd recommend this place only if you're really good at doing things on your own. They don't have enough people to help those who need it. At night, there's only one staff member for 90 residents. They tried to fix things, but it wasn't a good experience overall.
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Anonymous
"Friendly staff and good communication, but food needs improvement"
I’d suggest this place to others. The staff was really nice, and the admin team kept in touch with our family and was very positive. We were there during the pandemic, so we didn’t get the full experience. The food could be better.
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anonymous
"Disappointing Changes at Assisted Living Facility"
Before the pandemic, everything was great for our loved one. Now, with all new staff, they make promises they can't keep. During Christmas, we dropped off gifts like a tree. We asked for pictures, but after three weeks of calling, we only received one. We told the nursing staff to call us first for any health issues, but they didn't. When we asked the head nurse, she was clueless.
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anonymous
"Mixed Feelings About Brookdale Assisted Living"
Brookdale seemed like a good choice when we were searching. But now, we're not very happy with everything happening. The cost might not be worth it.
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Lois J.
"Mixed experience in assisted living facility."
It took time adjusting. Issues with food, hygiene, and response time.
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Anonymous
"Clean and Spacious Studio, Enjoyable Tour"
The tour was great! The studio was a good size and it felt airy and clean.
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Anonymous
"Friendly and Clean Assisted Living with Good Activities and Food"
My mom lives at this place now, and I think she’s treated really well. The staff is super nice and always answers my questions. They know her name and use it when they talk to her. There are lots of things to do, and sometimes they take the residents out on trips they call “Joy Rides.” They also bring in entertainment for the dining room about once a week. The food is really good, and there are usually two choices for each meal. The place looks very clean, and they clean her room once a week. Everything seems pretty new and smells nice. I would tell others to go here.
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