Elmcroft of Chesterley
Anonymous
"Memory Care Oversight Lacking, Frequent Visits Necessary"
My family member didn't have a good time at Cascades Chesterley. The person in charge of memory care should talk more with the caregivers and the doctor. I had to visit almost every day.
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Anonymous
"Awful Experience at Cascades Chesterley Assisted Living Facility"
My grandma lived at Cascades Chesterley and it was awful. By her third day, I discovered medicine she was supposed to take just lying on the floor. The door to the kitchen was really dirty. I also saw mold in her heater/AC unit. I wouldn't tell others to use this place.
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Jane J
"Cascades Chesterley: Empty Promises and Unfair Treatment"
This place doesn't live up to what it promises! If you love your family member, you should look somewhere else. I've lived here for 3 years with my dogs, but now they're under new management and Cascades Chesterley is trying to kick us out. They're saying it's because of animal abuse, but they don't have any proof. I'm talking with a lawyer now, as I'm the only resident with dogs. Someone with diabetes shouldn't live here either, because they don't provide food suitable for diabetics. I've asked the cook to make meals a diabetic person can eat, like dishes high in protein instead of mashed potatoes, but no luck. They're of no help. The place is always short-staffed and faces a high rate of staff quitting. Plus, they're rude to the seniors. It's tough to find another place when you're on Medicare, but I'm on the hunt. They want to put my dogs down, too. I regret moving here - it's all empty promises, just like a politician. Don't let your loved ones move in here. Keep them safe.
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Kimberly
ZW
Anonymous
anonymous
"Pricey but friendly, too greedy for comfort."
The folks and everything there were nice, but they're too money-hungry. The cost is just way too high.
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Marissa Ruiz
Christy K
"Poor Care, Terrible Management - Don't Recommend This Facility"
Our mom was in this facility for 2 years during which the directors, nurses, and staff kept changing. The food was bad, rooms are not cleaned regularly, they don't offer transportation, and there're no activities. The high-level people at this place don't seem to care about the people living there, they're hard to reach, and sometimes really rude. If there's a problem, they blame it on the residents and don't take responsibility for their actions. Our mom's health issues were not taken seriously even though we mentioned them repeatedly. As a result, she's now in a nursing home with lasting damage. This place is the last thing I'd recommend!
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Anonymous
Kathryn E
anonymous
"Poor choice for elderly care."
Don't choose this place for loved ones. Staff turnover, communication issues.
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Anonymous
Anonymous
Anonymous
"Consider all options for loved ones in assisted living."
My parents like it here. Staff is nice and helpful. Place is clean and well-maintained. They have activities. I was glad they have good memory care if needed. Families should look at all choices.
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Kathi Thomas
Anonymous
Anonymous
Anonymous
Anonymous
Elmcroft of Chesterley
Amenities:
- Specially Trained Memory Care Staff
- Planned Social Events & Entertainment
- Customized Care Plan
- 24-Hour Nurse & Resident Care Staff
- Restaurant-Style Dining
- Escorted Field Trips
- 24-Hour Security
- Coordination with Healthcare Providers
- Pet Friendly
Address
1100 N 35th Ave
Yakima, WA - 98902
Website
https://www.elmcroft.com/community/elmcroft-of-chesterley-washington/
Telephone
(509) 452-1010