Harbour Pointe Senior Living
Anonymous
"Assisted Living Experience Needs Improvement"
The workers were nice, but the food wasn't good. Sometimes, they took too long to help out.
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Anonymous
"Memory care lacking choose elsewhere for attentive support and engagement."
Don't go here! They don't take care of anyone in the memory care section. There's nothing to do there either. We chose it because it's close to my house.
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Anonymous
"Improving activities, nice apartment, poor communication, unimpressive tour."
There was a management change earlier this year, and they seemed to be adding more variety to activities. The apartment was nice, large, and comfortable. The overall facility was good, but communication was poor. The Care Director rarely responded, and it took four months to repair the closet door. We toured Harbour Pointe but weren't impressed, so we looked elsewhere.
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anonymous
"Harbour Pointe Tour: Great Staff and Convenient Location"
We had a great tour at Harbour Pointe. The location mattered, and the staff followed up well.
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Anonymous
"Good changes, but needs more staff on weekends"
New management took over and is changing things around. Overall, it's good. My loved one's broken closet doors never got fixed. Sometimes they don't help residents to the bathroom quickly. They seem short-staffed and need more caregivers. Our loved one received daily therapy services. The short-staffed issues are worse on weekends.
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Jennifer
""Friendly Community with Spacious Apartments and Enjoyable Food""
This community is pleasant. The apartments are spacious and have a good variety of activities. The front desk staff is friendly, and my loved one enjoys the food.
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anonymous
"Great location and rooms, mostly good caregivers"
We picked Harbour Pointe for its location and room options. Most caregivers have been great, but a few aren't as good. I would recommend it to other families looking.
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SB
"Caring Community with Easy Move-In"
Moving in was easy, and they're quick to address concerns. Weekly updates are helpful. I recommend this caring community.
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Anonymous
"Broken promises, terrible food, mom got sick thrice."
I put my mom here, but I regret it. They didn't keep promises, food's terrible. Mom got sick thrice.
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Anonymous
"Attentive Care at Harbour Pointe Retirement"
The staff at Harbour Pointe Retirement really listened to us about my loved one's situation. They worked well with his care needs, and I appreciated their attentiveness.
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