Northgate Plaza
Anonymous
"Warm and Inviting Assisted Living with Great Location"
The place has a nice, friendly vibe. Also, it’s well-located.
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Anonymous
"Assisted Living Disappointments: Beware of Hidden Costs and Security Risks"
Make sure you understand what you're paying for each month and what it covers. Initially, my family member was paying extra each month for her care level. But nobody explained it to her, and no one ever came to provide the promised help or services. They said they didn't try because they saw she had a private caregiver. Even though Northgate Plaza never actually gave the help/services listed in her care plan, they wouldn't give us back any money. They said they review care levels monthly and adjust them, but that didn't seem to happen. I'd also tell my friend not to get meals delivered to their room. It costs $10 for lunch and $15 for dinner per person, and it's not worth it. And don't leave anything valuable in your car! My family member's car got broken into and messed up one night.
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anonymous
"Pleasant Family Visit to Assisted Living"
We visited the place with our family, and it was nice.
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anonymous
"Great Value, Needs Salon Staff"
We've heard from other folks living here that the food's great, and there are lots of fun things to do. It's awesome they have a hair place right here, but it's a bummer they haven't found someone to work there yet. Still, we think it's a pretty good deal for the money.
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Ava C
"“Good Dining, Caring Staff: A Solid Choice”"
I really like their dining room – it’s the best part. Unlike other places we checked out, it feels more like a restaurant than a cafeteria. They have a menu, and the staff serves us. Right now, dealing with the virus is tough, but overall, they take good care of the residents. Having a family advocate helps. I’d suggest this community to others.e:
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Jean Wong
"Happy with Friendly and Helpful Community"
I’m happy with everything here. I don’t have any problems with the community. The people who work here are nice, they help a lot, and they make sure we have what we need.
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Hugh M.
"Best Caregivers and Food in Assisted Living Facility"
I really enjoy the people who take care of us, and the folks in the dining room are great too. I've been in a few places like this before, and the food here is definitely the tastiest.
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Joan N.
"Caring Staff Make Pandemic Challenges Easier"
During this tough pandemic time, the staff at the assisted living facility have been really good. They work hard and the caregivers are awesome.
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Maria S.
"Dining Needs Improvement but Overall Comfortable Living Environment"
I feel good living here. I plan to stay. The only thing that could be better is the dining room. Sometimes, it takes a while to get dinner.
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Anonymous
"Great staff, best treatment ever."
I like it here. The people are really nice to me. I've never been treated better.
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Anonymous
"Nice Apartment, Pleasant Atmosphere"
The apartment was really nice, and the atmosphere felt great.
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Anonymous
"Great Community and Active Residents"
The facility is smaller than others I checked out, but it's well-designed and has lots of natural light. The studio room is decent. The manager is really proud of the food. The activity calendar was good and had lots of variety. The best part was the active senior community I saw, which means my parent would have plenty of social interaction. No one was asleep in the common areas. There's not much outdoor seating, but it's right across from a city park and within walking distance of a library and shopping mall. Their staff kept in touch with me after my visit, more than the other places I've toured so far.
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Daniel Salvatora
"Efficient and Kind Admission Process at Northgate Plaza"
I want to thank the staff at Northgate Plaza. The admission process was thorough, thoughtful, informative, and most of all, kind and genuine. We met with one staff member first, who gave us a tour, invited us to have a meal, and showed us a few apartments that were coming available. After the tour, we talked about our options and costs. We discussed the residents, staff, and community in detail. After a day of weighing the pros and cons, we decided to continue with the admission process at Northgate Plaza. Then another staff member stepped in while the first one was out of town for a company meeting. She was amazing because we wanted to move quickly as we were in the process of selling the condo. She alerted the staff and made it happen. She got all the doctors' forms, scheduled the resident nurse for an interview, and handled all the necessary paperwork. She was amazing, and the move happened in just 4 days! Thanks to the entire team at Northgate Plaza. You rock!
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Anonymous
"Enjoyable Stay Despite Construction; Friendly Residents and Staff"
My husband and I are having a good time here. It's just for a bit until our condo's ready, but we're liking it. There's lots to do like bingo, happy hour, and exercise classes, which is great. Food's okay, not amazing, but we can deal with it. The only downside is the construction inside, so it gets noisy and bothersome sometimes. But I really like the people here—other residents are friendly and staff are super nice.
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Anonymous
"Decent Facility, But Staff Needs Better Training"
We faced some pretty bad situations here. The people taking care of the residents aren't very professional or informed. I was surprised that I knew more about the medicines, and they even got some of his medicines mixed up. The person in charge seems to be gone a lot, and I heard the staff talking about her absence quite a bit. Everything else about the place was okay.
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Anonymous
"Perfect location and great care for Mom!"
My mom is doing great since moving to Northgate Plaza. The place is clean and nice, but what made us choose it was its location. It's close to my home and also near where she wanted to be.
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Anonymous
"Not Ideal for Loved Ones"
When I visited Northgate Plaza, I found it pleasant. The tour guide was punctual and shared helpful details. Although my tour experience was positive, it didn't meet my loved one's needs as well as other communities.
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Karen
"Short-term assisted living"
Great experience: short-term assisted living, wonderful staff, restaurant-quality food.
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Andrea Buchanan
"Helpful Wait Staff Cares About Residents' Well-being"
The dining room wait staff, [Removed], is always really helpful. She always asks about residents who are sick and cares about those who aren’t eating.
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Andrea Buchanan
"Dining Room Experience Full of Warmth and Fun"
The dining staff at Northgate Plaza make the dining room a warm and fun place every day. They help residents and each other with respect, and they even knew our names, bringing our usuals like fresh fruit and iced tea. They also handle frustrated residents with a smart phone that’s outsmarting them! We love the staff. The leader does an excellent job. One team member is warm and fun. Another works wonders with cranky or inappropriate residents.
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Glenn Knight
"Kacie T. Shines Bright at Northgate Plaza"
My sister, invited my wife and me for lunch today. The staff member who served us Her smile, friendly attitude, and care really made my day. She was especially great with a gentleman at a nearby table, helping him with his meal and paying close attention to his needs. She is truly amazing and reflects well on Northgate Plaza.
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Anonymous
"Friendly Staff and Clean, Comfortable Living"
Northgate Plaza is a great place. The people here, both residents and staff, are really friendly. The staff is always ready to help and make sure everything is just right. The place is clean and has a nice atmosphere. You get a lot of good services for the price you pay. They have fun activities too. Overall, it’s been a very positive experience. We haven’t had any problems or issues. Everything has been wonderful.
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Family of a Resident
"Great Care and Fun Activities at a Great Price"
The care is great and the activities are fun. We haven't been here for long, but everything seems to be going well. We picked this place because it offers a good price it's a great deal.
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Customer
"Mom loves it, but Dad is still unsure"
Mom really likes it here, but Dad isn’t sure yet. He doesn’t see the point of having everything in one place, since he’s had care at home for 10 years.
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Northgate Plaza
Address
11030 5th Ave NE
Seattle, WA - 98125
Website
https://www.mbkseniorliving.com/senior-living/wa/seattle/northgate-plaza/
Telephone
(206) 962-5330