Assisted Living Facilities

Peters Creek Retirement & Assisted Living

4.5/5.00 - based on 20 reviews
5 stars
4 stars
3 stars
2 stars
1 stars
2/5.00 Published 8 months ago

"Disappointing Experience at Assisted Living Facility"

At first, the manager made things easy. She was great with the transition process and had an open-door policy. The morning care team, including, were fantastic. But the night team wasn't as friendly. Unfortunately, things took a turn for the worse when my Grandpa fell. It wasn't clear how it happened, but he waited a long time for help in the restroom. When no one came, he tried to get up himself and fell. I tried to find out what happened, but I was ignored. After that incident, he wasn't allowed to return, and I couldn't get a straight answer why. They kept giving me generic responses. During his absence, they still charged him the full amount, despite what was stated in his contract. It took a lot of effort to get a refund, and they even stopped taking my calls. Eventually, we received the refund, but it took months. When he was discharged from the hospital, I had to move his things out and find a new place for him to live. Overall, I'm really frustrated with how they treated us. If I hadn't advocated for him, things would have been much worse.

4/5.00 Published 2 years ago

"Unprofessional Attitude Turns Us Away"

This was our second choice. They spoke poorly about other places, which really bothered us.

3/5.00 Published 3 years ago

"Mixed Feelings About Memory Care"

The community is nice, but it lacks dedicated memory care services.

3/5.00 Published 3 years ago

"Smaller, Familiar Assisted Living Choice"

The place was nice and clean, but the person showing us around seemed distracted. It was smaller than other places we saw, but we picked it because our family had lived there before.

4/5.00 Published 4 years ago

"Welcoming Assisted Living with Great Care and Activities"

The aides always arrive on time and are thoughtful and helpful. My room overlooks a lovely view of the trees. I appreciate the meal schedules and the special way they're prepared. There are plenty of activities catering to everyone's interests, but I particularly love the classic Bingo games. The people living here at Peters Creek are really friendly and nice.

4/5.00 Published 4 years ago

"Friendly and Comfortable Assisted Living"

Peters Creek Retirement and Assisted Living is a nice place to live. What stands out the most to me is how friendly everyone is. The room was alright, and it was a private room for my loved one. The nursing staff and aides were really great. The food was good for my loved one.

Peters Creek Retirement & Assisted Living

Address
14431 Redmond Way
Redmond, WA - 98052

Website
http://www.peters-creek.com/

Email

Telephone
(425) 869-2273

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