Regency on Whidbey
Anonymous
"Recommended with Reservations"
The community has a lot of rules, which makes it tough to address issues or make improvements for our loved ones. The staff's communication with families is just okay. Overall, I'd suggest this community to others.
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Anonymous
"Top Assisted Living Facility on Whidbey Island!"
Regency on Whidbey is truly one of the best assisted living facilities on Whidbey Island. My parent lived there, and the staff was so caring, loving, and respectful to both my loved one and me. They treated us like family, always valued our opinions, and welcomed us warmly every time we visited. I would definitely recommend Regency on Whidbey to anyone looking for a place for their loved one. I still visit, especially during their special events. Thank you, Regency on Whidbey, for taking care of my family. I’m glad to still be a part of yours!
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Anonymous
"Friendly Staff and Great Amenities!"
My mother needed an independent living facility, and this one looked really clean when we toured. All the staff members here have been very nice and accommodating. Everyone here is friendly and the place feels like home. My mom has a cozy cottage that's spacious. The rent covers everything, including cable, house cleaning, utilities, and a garage. I would suggest this facility to other families.
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Anonymous
"Outstanding Staff and Well-Maintained Facility"
This place is great. The staff is really outstanding. It's convenient to move around within the facility. Everything is kept in excellent condition.
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Rick Stewart
"Perfect Spot for a Smooth Transition to Assisted Living"
We are really happy with Regency. My mom moved into her big studio apartment and she loves it. The apartment had new carpet and fresh paint. The staff is caring, gentle, and understands how tough it can be for seniors moving from their homes after so many years.
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CB
"Dismal Memory Care Services at Assisted Living Facility"
This assisted living center seemed great initially, and the staff impressed us. They always provided top-quality care for my grandmother. However, things changed when she was transferred to the memory care department. The care quality took a heart-wrenching dip right from the get-go. They've started neglecting basic tasks like combing her hair or even ensuring she's dressed properly. Whenever we've requested to have her ready for doctor's appointments, they've consistently failed to do so. Honestly, I'm struggling to understand what services we're shelling out for monthly.
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CB
"Great Assisted Living, But Terrible Memory Care Unit"
The assisted living area is top-notch and has excellent staff. They used to take extraordinary care of my grandma. But, everything turned sour once my grandma was transferred to the memory care unit. The care provided was appalling right from the start. They fail to comb her hair or even help her wear a bra. Every time I request that she be prepared in time for a special appointment, they never have her ready. I am lost as to what services we are paying such high charges for each month.
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Anonymous
"Great staff, but could use more activities"
We are living at Regency on Whidbey right now. It’s expensive, but I believe it’s worth the cost. I do wish they had more activities. The ones they offer are good, but I think my husband would enjoy more options. They do a great job encouraging my husband to join the activities, which I really appreciate. They are always polite and call him by name, making sure he gets all his meals.
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Anonymous
"Mom's Happy and Active with Great Food and Freedom"
I’m so happy that Mom always has activities to keep her busy. They do a great job making sure she stays active. She can come and go as she wants, so it doesn’t feel like she’s stuck there. She loves the food and is having a really great time overall.
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Daughter
"Caring Staff and Convenient Location"
They've taken good care of my mom so far. I'm not sure about the activities because my mom likes to keep to herself. They're trying to get her involved a bit, but I can't say much about the activities. She's not happy, but that's just how she is. She has said they're taking good care of her. Overall, I think they're pretty good. We chose them for a few reasons: 1. They're close to our family. 2. They're very accommodating and got my mom in quickly and made sure she's well taken care of. It's not just a job to them; it's a calling.
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Daughter
"Good staff, taking good care of mom"
They’ve taken good care of my mom. I’m not sure about the activities because my mom likes to keep to herself, but they’re helping her get more involved. She’s not happy, but that’s just how she is. She has said they’re taking good care of her. Overall, I think they’re pretty good. We chose them because they’re close to our family and very accommodating. They got my mom in quickly and made sure she’s well taken care of. It’s not just a job for them; it’s a calling.
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Customer
"Facility was really nice and tour gave all details"
The place was really nice, and the tour gave us all the details we needed to make a smart choice.
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