Tri-Cities Assisted Living and Memory Care
Caregiver
"Overall, a mixed experience with standout staff and room for improvement."
Staff: The staff here is amazing! They're caring, gentle, and polite. The First Impression Desk was knowledgeable, and the tour guide went out of their way to help residents. The Director was wonderful and has kept the same staff for years. Food: The kitchen is incredibly organized to meet residents' needs—impressive! Rooms: The rooms look a bit tired with old fixtures and inexpensive finishes. Carpets and closet doors need replacing. Residence: The curb appeal isn't great, and there are smokers in the breezeway. Inside, the building needs updating, but they're working on it.
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anonymous
"Tour Disappointing, Facility Dirty and Disorganized, Staff Unavailable"
We didn't have a good time on our tour at Tri-Cities Retirement Inn. It looked dirty and messy, and it felt like things were all over the place. Also, the staff member we were supposed to meet had to leave because they had another appointment, which made us feel like they didn't care much about us. Overall, it wasn't a good experience.
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