Bay Harbor at Arcadia Memory Care & Assisted Living
Anonymous
"Messy Facility, Poorly Assembled Furnishings, Uninterested Staff"
This place is a real letdown! It wasn't clean and its whole design just looked bad. The bedroom we saw had a bed just thrown on the floor - it wasn't even set up right! The whole place had way too many carpet stains. The bathroom we checked out had a toilet that wouldn't stop running. When we walked in, the staff didn't even bother to say hi. This place gets a big fat zero from me!
- Useful
- Not useful
- Share
Anonymous
"Inconsistent care, poor communication, room for improvement in assisted living."
My dad stays here. Some workers are good, some not. It'd be smarter to dress him in PJs for appointments. The bosses don't listen well or talk enough. If I can't get info, I worry about Dad's care.
- Useful
- Not useful
- Share
Anonymous
"Mixed Opinions on Dad's Assisted Living Facility"
My dad lives here. Some staff are more attentive than others. They could use more common sense, like letting residents wear their PJs to appointments instead of having to dress up. The big bosses don't really respond or communicate well. If I can't get straight answers or decent communication, I start to worry about how my dad's being looked after.
- Useful
- Not useful
- Share
Anonymous
"Nice place, but not enough care for Alzheimer's"
Our mom lived here for a short time. She has Alzheimer's and is 70 years old. The people here are very nice, and she got excellent care. Arcadia is clean and quiet. But, the needs of someone with early-onset Alzheimer's are more than this place can handle.
- Useful
- Not useful
- Share
Anonymous
"Neat and Peaceful Assisted Living Facility"
Our mom stayed at Arcadia for a little while. She has Alzheimer’s, and she’s 70 years old. The staff here is really friendly, and they took great care of her. Arcadia is a neat and peaceful place. However, it might not meet the needs of someone with early-onset Alzheimer’s.
- Useful
- Not useful
- Share
Family Member
"Great care and friendly staff, but food needs improvement."
The facility is very clean, and the staff is really friendly. When residents press their call button, it would be nice if the response time was faster. The meat can be dry, and some of it is very salty. They recently switched to a new food service provider, and now the menu is set by them, which some people aren’t happy about. They do have a real chef, but he doesn't cook from scratch or create the menu. We chose this place because of the great care and staff.
- Useful
- Not useful
- Share
Customer
"Fantastic care and friendly staff make this place stand out!"
I was really impressed with everything. The director was super friendly and involved with the residents. She and her staff are excellent and truly care about everyone living there. Everything was perfect, so I give them an A+.
- Useful
- Not useful
- Share