Engel Haus at The Gables of Germantown
2bracing
"Mixed Experience at Engel Haus Assisted Living"
I stayed at Engel Haus for almost a year. The caregivers worked hard and were nice. Only the front office seemed to care about the residents. The food was okay, but it had a lot of carbs. Once, they locked down the place for two weeks because some residents had the flu. We had to eat meals in our apartments. The administrator was on vacation, which I think wasn't right. The nurse was there every day for the sick residents. The place is clean and most of the staff are helpful and nice. It would be great if they had the right people running it, people who care about others.
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Anonymous
"A Welcoming Community"
I really liked this community—it was my top choice. The place is clean, and they do have a meal plan. The staff I met were friendly. However, I waited on their waiting list for over a year without any updates. Eventually, I found another community that was slightly more affordable.
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Anonymous
"Great Care and Comfort for My Father"
We really appreciate the care my father gets here. The staff are very attentive and we feel good knowing he's in a clean environment. The menu looks great, and he seems to enjoy the food. They also have activities for residents who want to join in. We’d definitely recommend this community to other families for its excellent care and value.
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Anonymous
"Amazing Staff and Beautiful Facility"
The staff here is amazing. The place looks beautiful, and they really try to help you with money, schedules, and getting people in. They could have a few more activities. My mom is in memory care, so it’s a bit different, but the activities are good, not too much, just right.
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P W
"Mixed Feelings About Assisted Living Costs"
We visited this place while considering options for our family member. The community looked nice, and the staff were friendly. However, it was pricier than other places we checked out, and I didn't think the services justified the cost.
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P W
"Nice Community, Pricey Services"
We visited this place while considering options for our family member. It looked really nice, and the staff were friendly and helpful. However, it cost more than other places we checked out, and I didn't think the services and amenities justified the higher price.
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Daughter
"Friendly Staff, But Needs Modern Touch"
We dropped by for a brief visit, but the place was dimly lit and felt somewhat old-fashioned. The employees were nice, but the other facility we checked out was way nicer.
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Customer
"Dim Lighting Inside, Limited Outdoor Space"
The inside of the facility is really dim. There's little outdoor area too.
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