Kenosha Place Senior Living
Anonymous
"Inconsistent Meals, But Convenient Room Service"
Sometimes, we get a decent meal, but it's rare, maybe once a week. The food isn't good, and my mom often skips dinners, opting for snacks provided by family instead. Even the people delivering the food admit it's not tasty, saying, "I'm not the cook, sorry." Also, the menus posted don't match what's actually served. One positive aspect is they offer room service at no extra cost.
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Anonymous
"Needs More Care and Kindness"
The helpers should visit my family member more often and make sure his room is cleaner. They need to empty his urinal every time they enter the room. They should encourage him to join in on activities and eat in the dining room. They ought to be nicer and more careful with him.
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Genna D
"Concerning behavior from staff; considering new living arrangements for Mom."
While visiting my Mom during the second shift in the main building, I was shocked by the staff's behavior. I don't think they noticed I was there. I witnessed a female med passer, who was black, using bad language with a resident who asked about medication for his wife. Also, a male caregiver, who was white, was hugging another employee and goofing off. Moreover, I saw the same male caregiver pushing a female patient to her room and shouting at her for not changing into her night clothes. After this experience, I'm planning to move my mother out of this facility very soon. The idea of that older gentleman being near my mom scares me.
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Cathy
"Friendly staff, great services, and comfortable living for residents"
I've had a great experience with this place for my family. They are very welcoming to both residents and their families. They have a hairdresser, medical services, and physical and occupational therapy available right there. If my loved one doesn't feel like leaving their room, they can have their food brought to them. They also do the laundry. Whenever there's an appointment, my loved one is always ready and dressed nicely.
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Anonymous
"Mostly good care at clean, well-managed Kenosha Place"
The caregivers here are mostly very good and caring. However, a few should not be in this field. We are grateful for the excellent help we receive! The place is very clean, and the director and marketing team are great and caring. Overall, we are mostly pleased with Kenosha Place.
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Anonymous
"Frequent staff changes but good care and food quality"
There's been a lot of staff changes here. Management is working hard to keep staff, which is tough because of COVID-19. Our mother has some favorite staff who treat her very well. The food served looks and smells great!
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Cynthia S
"Disappointing Assisted Living Facility Experience"
I didn't like this place. It felt empty and small. They had multiple floors, which I didn't want for my family.
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